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The ball player got affirmed you to definitely their detachment request was pending because the February twelfth in which he was not wanted one confirmation. We had advised the gamer to attend for 14 days out of the brand new day out of his detachment request ahead of i intervened. After stretching the newest wishing several months for the next week, the ball player got confirmed one his detachment topic try solved.

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The ball player out of Slovenia had questioned a withdrawal lower than two days just before submitting the new problem. The gamer got conveyed concern across the decrease, mentioning one to customer support are unacquainted with the problem. Although not, the challenge is solved if user acquired its withdrawal. We marked the newest ailment since the ‘resolved’ inside our system following profitable resolution. The player of Greece had been waiting for a detachment to possess lower than 14 days. The new Complaints People had told the ball player you to withdrawal control you may consume to two weeks due to you are able to KYC verification otherwise high withdrawal request volume.

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The ball player away from Greece experienced a delay detachment out of 150 euros that had been pending to own 15 months. Despite having contacted Sportaza support service, the problem stayed unsolved. The fresh ailment try escalated to your Issues Party, and therefore communicated for the casino to the player’s behalf. The brand new gambling enterprise after that confirmed the withdrawal request ended up being accomplished.

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